Privacy Policy
Privacy Policy
Effective Date: 17 July 2026
At Navam ("Navam", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit or make a purchase from www.navam.store ("Website").
By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect Personal Information
When you visit, register, place an order, or contact us through our Website, we may collect the following information:
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Company Name (if applicable)
- GST Number (if applicable)
- Order History
- Payment Status
- Customer Support Communications
- Product Reviews or Ratings submitted by you
- Any other information voluntarily provided by you
Payment Information
We accept payments through secure payment gateway providers using methods such as:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Digital Wallets
- EMI (where available)
- Other payment methods supported by our payment gateway partners
Navam does not store your debit card, credit card, CVV, PIN, or other sensitive payment information. All payment transactions are processed securely by our authorized payment gateway partners.
Device Information
When you browse our Website, we may automatically collect:
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Time Zone
- Website Usage Information
- Referring Website
- Pages Visited
- Search Terms
- Date and Time of Visit
- Cookies and Similar Technologies
2. Cookies
Our Website uses cookies and similar technologies to:
- Remember your preferences
- Keep products in your shopping cart
- Improve website performance
- Analyze visitor traffic
- Enhance user experience
- Personalize content and advertisements
You may disable cookies through your browser settings. However, doing so may affect certain features of the Website.
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Process payments
- Arrange shipping and delivery
- Provide invoices and order confirmations
- Communicate regarding your orders
- Respond to customer service requests
- Verify customer identity where necessary
- Prevent fraud and unauthorized transactions
- Improve our products and services
- Improve website performance and user experience
- Conduct analytics and business research
- Send promotional offers, newsletters, and marketing communications (only where permitted or with your consent)
- Comply with legal and regulatory requirements
4. Sharing Your Information
We do not sell or rent your personal information to third parties.
However, we may share your information with trusted service providers where necessary to operate our business, including:
- Payment Gateway Providers
- Courier and Logistics Partners
- Shipping Service Providers
- Website Hosting Providers
- Email Service Providers
- SMS Service Providers
- Analytics Providers (such as Google Analytics)
- Marketing and Advertising Platforms
- Government Authorities or Law Enforcement Agencies where required by applicable law
These third parties receive only the information necessary to perform their services and are expected to protect your information.
5. Google Analytics
We use Google Analytics to better understand how visitors use our Website. Google Analytics collects information such as pages visited, browsing behavior, and device information.
You may learn more about Google's privacy practices by visiting.
You may opt out of Google Analytics by installing Google's browser add-on.
6. Marketing & Behavioural Advertising
We may use your information to provide personalized advertisements and promotional content based on your interests.
You may manage your advertising preferences through the privacy settings provided by:
- Your browser settings
You may also unsubscribe from promotional emails by clicking the "Unsubscribe" link included in our emails.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Process and fulfill your orders.
- Provide customer support and after-sales service.
- Process returns, replacements, refunds, warranty claims, or other customer requests.
- Maintain your account and purchase history (where applicable).
- Send you transactional communications, such as order confirmations, shipping updates, and service-related notifications.
- Send promotional offers, product updates, newsletters, and marketing communications where you have provided your consent or where permitted under applicable law. You may opt out of such communications at any time by following the unsubscribe instructions or contacting us.
- Comply with applicable legal, tax, accounting, and regulatory requirements.
- Prevent fraud, resolve disputes, and enforce our agreements.
When your personal information is no longer required for these purposes, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws and our internal data retention practices.
9. Your Rights
Subject to applicable laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Request deletion of your personal information
- Withdraw consent for marketing communications
Certain information may be retained where required by law or for legitimate business purposes.
To exercise these rights, please contact us using the details provided below.
10. Third-Party Websites
Our Website may contain links to third-party websites. Navam is not responsible for the privacy practices, policies, or content of those websites. We encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Navam does not knowingly collect personal information from children without appropriate parental or guardian consent.
If we become aware that personal information of a child has been collected in violation of applicable laws, we will take reasonable steps to delete such information.
12. Changes to This Privacy Policy
Navam reserves the right to modify or update this Privacy Policy at any time without prior notice.
Any changes will become effective immediately upon publication on this Website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Navam
Shop No. 207, 2nd Floor
Raichandani Square
Golden Mile Road
Kokapet, Hyderabad, Telangana – 500075
India
Phone: +91-7032702705 , Email : hello@navam.store
Website: www.navam.store